Shipping & Returns

Shipping Policy

Your order will be prepared in Kitsilano - Vancouver and ready within 24 hours. All our prices are in Canadian Dollars and taxes are included. If you live in Vancouver, you can pick up your order at the Workshop in Kitsilano. We can also organize a drop-off delivery.

​We send parcels all around Canada with a $15 shipping fee. Delivery will be free for all orders over $75.

Return & Exchange Policy

If you change your mind and want to cancel your order, you have to contact us within 24 hours of placing the order.

If your order has been processed and has shipped, we will not be able to offer a refund. Due to the hygienic nature of our products, we are unable to accept returns. 

We want all of our valuable customers to be satisfied, and we ask you to contact us within 14 days after you have received your order, may there be any problem. Please specify your order number and a brief description of the problem (error or missing items).